Mental Health Resources
Dot offers a variety of free and low-cost resources to support your well-being—whether you need someone to talk to, help navigating life’s challenges, or tools to build healthy habits. From chaplains and counselors to apps and 24/7 hotlines, support is always within reach for you and your family.
Chaplain Program
Available to all full-time employees (even if you’re not on Dot’s medical insurance), confidential chaplains are here for you and your family. Contact one of the chaplains 24/7 through text, video, phone, or in person when you need:
- Marriage and family support
- Parenting advice
- Grief support
To connect with your location’s chaplain, download the MyChap App through the App Store or Google Play Store and use the corresponding location ID #:
You can also reach out to your location HR manager for contact information. Click here to learn more about the Chaplain Program.
Behavioral Health Counselors*
Your mental health matters. At your location’s Family Health Center (FHC), you can meet with a Licensed Behavioral Health Specialist in person or virtually. If needed, they can prescribe medication and work directly with your Primary Care Physician for a seamless approach to your care.
You don’t have to wait until things feel overwhelming to reach out. Everyone experiences mental health differently, and support is available for many challenges, including:
- Anxiety and stress
- Depression
- Trauma and PTSD
- Addiction
- Relationship conflict
- Eating disorders
- Panic disorders
- And more!
Cost: Starts at $50/visit
Contact info: Call 217-773-6060, download the MyPremiseHealth App through the App Store or Google Play Store or visit mypremisehealth.com.
*Available only in Mt. Sterling (virtual and in-person), Ardmore, Burley, Dyersburg, and Manchester (virtual only)
Employee Assistance Program (EAP)
You can use this free, highly-confidential service in good times and bad. Get help with a living will, receive mental health support, and obtain legal consultations. You don’t have to be enrolled in Dot’s medical plan to take advantage of the EAP. Each employee is able to receive eight free sessions per year, per situation. When you face health–, personal–, family–, or work-related challenges, contact the EAP 24/7 by:
Calling: 800-327-2251
Visiting the MyBHS portal at portal.bhsonline.com and entering the username DOT to connect with a care coordinator via Live Chat or request services through an online form.
Download the MyBHS App on your phone for quick one-touch dialing and access to the MyBHS portal.
Click here for more information.
MDLIVE
Use MDLIVE for mental health support. Call or video chat with a licensed therapist or board-certified psychiatrist who can help treat addiction, anxiety, bipolar disorder, depression, obsessive compulsive disorder (OCD), panic disorders, phobias, and more. Each time you call, the cost starts at $80.
Click here to learn more.