BCBS Incentives & Programs

Blue Distinction Centers

Some health care facilities are known as Blue Distinction Centers through Dot’s insurance plans. These facilities are experts in specialty health care for things like:

• Bariatric surgery
• Cardiac care
• Knee and hip replacements
• Maternity care
• Spine surgery
• Transplants

If you or a family member receives treatment from an approved Blue Distinction Center, insurance may cover a higher portion of your expenses. You can also save receipts from personal expenses, like mileage, lodging for a family member, and meals you paid for while being treated at a Blue Distinction Center, and be reimbursed by Dot Foods/Dot Transportation, Inc. (DTI).

For more information, contact a Health Advocacy Solution (HAS) representative by calling the phone number on the back of your health insurance card.

Health Advocacy Solutions (HAS)

Questions? Call toll-free 24/7 at 855-608-7623

Health Advocacy Solutions Resources: 

• HAS Clinical Flyer: English | Spanish
• HAS Veteran Flyer: English | Spanish

Well onTarget

If you’re enrolled in Dot’s insurance plan, you have access to Well onTarget® — a personalized health and wellness portal designed to help you make healthy choices and stay motivated. Whether you want to eat better, get more active, reduce stress, or simply take better care of yourself, Well onTarget puts the tools, resources, and rewards right at your fingertips.

What You’ll Get with Well onTarget

Health & Wellness Library

Explore easy-to-read articles and resources on a wide range of health topics.

One-on-One Coaching

Connect with credentialed health experts for personalized guidance on fitness, nutrition, and wellness — available via phone or secure messaging.

Wellness on the Go

Stay connected with the AlwaysOn mobile app and the Well onTarget Fitness Program app. Check in to classes, find gyms, track your activities, and keep your health goals front and center.

How to Get Started

1. Log in to Blue Access for Members (BAM) First time? Register for an account.
2. Click “My Health”
3. Select “Wellness” and choose Well onTarget to launch the portal.

Start earning rewards for living well. Visit WellonTarget.com

Well onTarget Resources:

• Fitness Flyer English
•  Fitness Flyer Spanish
• Well onTarget Flyer

Mayo Complex Care Program

World-class answers for life-changing health challenges.

If you or a covered family member is living with a complex, rare, or undiagnosed medical condition—especially cancer or a serious spine issue that impacts your daily life—you may be eligible for specialized evaluation and treatment at Mayo Clinic through Dot’s Mayo Clinic Complex Care Program.

This enhanced benefit provides fast access to some of the most experienced medical teams in the world, so you can get the answers and the care you need.

What You’ll Receive

When you qualify for the Mayo Clinic Complex Care Program, you’ll have access to:

• Expedited scheduling to quickly get answers and begin treatment
• Travel and lodging fully covered by Dot
• Seamless, integrated care from a team of Mayo Clinic experts
• Ongoing coordination with your local provider after you return home

Conditions Mayo Clinic Treats

The program supports a wide range of conditions, including but not limited to:

• Autoimmune disorders
• Cancer
• Complex pediatric conditions
• Gastrointestinal disorders
• Hemophilia
• Neurological disorders
• Spine health concerns
• Undiagnosed symptoms or conditions

How It Works

1. Connect – Call your Blue Cross Blue Shield Health Advocate coordinator or your local Dot Family Health Center. Blue Cross Blue Shield: 855-608-7623
2. Mayo Clinic Review – Mayo Clinic will review your medical records to determine if care at their campus could benefit you.
3. Travel to Mayo Clinic – If recommended, Mayo Clinic will call you to schedule your appointments and lodging. Contact your local HR team for travel and meal reimbursement details.
4. Return Home – After evaluation and/or treatment, you’ll continue your care with your local provider—with Mayo Clinic staying in touch to support your ongoing health.

Mayo Clinic Resources

• Mayo Clinic Overview
• Traveling to Mayo Clinic
• Mayo Clinic FAQs